Student isn't able to log into Chromebook

Please follow these troubleshooting steps to log a student into their Chromebook or identify the issue:

1: Wifi

Please ensure the Chromebook is connected to the internet. Click on the clock, then select the wifi symbol. First connect to an NIA Guest network, if available. NIA Student network is where the device should connect automatically.

2: Credentials

The student's email should always be:
First name initial, last name initial, last 6 numbers of their student ID, @stu.newmanacademy.org

Example:
Name: John Doe
Student ID: 24000124

Email: JD000124@stu.newmanacademy.org

Student password is based on birthday.
For exact password configuration, please reach out to another teacher or contact the IT Team.

3: Error message

If any specific error message pops up, please write a ticket at: https://niasupport.freshservice.com/support/home with a picture or a transcription of the error. Also, please include the student's name, email, and password in the description.

Thank you!